5

Was looking for alternative to high priced BMW dealer service. Great service, communication, and follow-up with pricing much better than the BMW dealer. Well worth the short drive to Finksburg. Would definitely bring maybe car back.

5

Great service even after I didn't give them much notice. Very friendly and accomodating. I will being using them again!!!

5

Great place, establishment is Clean, cozy lounge for customers. Staff is professional, and friendly. They keep their customers in their system, even a small gesture like a Christmas card in the mail, reward points, and more. Great work, and decent mechanical cost on German cars.

5

Competent, quality work at a great price. What a find! I own three (3) old Volvos. They now have my business,

5

Honest service. I thought my brakes needed changed at 60k. But they told me that I had several thousand miles to go before changing them. I'll be back to have them changed when they are ready.

Thank you John for the feedback. We believe that honesty and transparency are the best ways to build our business and service our customers. Thanks again! We look forward to seeing you in the future.

- Revolution Motor Works
5

From the moment you walk in you know you're going to have a different experience than you've had at a dealership or any other auto repair shop. The customer service is far and away superior to any place that I've ever been. I had to bring my mother's car here after she had a minor accident and damaged her right front tire on a Mercedes C class. We just walked in, no appointment or anything, and were immediately welcomed by Jerrica at the front desk, who struck us as super competent and super helpful. Sure, no problem, we can help you! There was no waiting, no telling us "well, you will have to call us and make an appointment"...nope, they just immediately provided solutions to our problem and took care of everything. When we went to pick up my mom's car after the repairs were complete, we were serviced quickly and efficiently, and the repairs were fully explained. They also had taken the time to gather various estimates on replacing the other tires on the vehicle. The reason for the recommendation of replacing the other tires was patiently and thoroughly explained by auto technician Chris, in a way that someone with even the most limited car knowledge could understand. I cannot say enough about how impressed I was with the people who work in this shop. Everyone was warm, friendly, and extremely knowledgeable. You could tell they enjoyed and took pride in their work. Finally, I noticed the great attention to detail in EVERYTHING here. The waiting area is roomy, comfortable, and sparkling clean, as is the restroom. There is a children's play area, and an area where you can make yourself coffee or tea if you must wait for you car. They offer a loaner car service and local shuttle as well. In short, they have thought of everything that you've always wanted to have at a dealer or shop and couldn't get...and they've provided it for you at RMW. If you're like me and have gotten sick and tired of crappy customer service and people who seem like they barely know what they're doing, you will feel like RMW is a breath of fresh air. Their team is competent, knowledgeable, authentic and transparent. You will never feel like you've walked in there and been handed a huge bill without understanding every single thing that has been done. There is absolutely ZERO attitude of "well if you don't understand what we've done, we aren't going to explain it to you," which, as a woman, I've experienced most of the time when dealing with auto repair. I cannot recommend RMW highly enough. You will be so glad you brought your car here, and you will never want to go anywhere else. They are different in a very positive way, and it really shines through.

5

Detailed and thorough service. Not as pricey as competitors and very honest and reasonable advice.

5

Our family has been using RMW for a couple of years and have been highly satisfied with their car service and customer service. I highly recommend RMW!

Thank you Kristen! We appreciate your feedback and your continued business. We look forward helping your family for years to come. Thanks again!

- Revolution Motor Works
5

Revolution Motor Works is a great place to have your car serviced. The staff is very helpful, friendly and knowledgeable. They kept me informed about my vehicles condition and offered valuable advice on future services to keep my car running properly. I will be using them for all my automotive needs.

Thanks for the feedback Charleen! We appreciate the opportunity to service your vehicle and look forward to seeing you next time.

- Revolution Motor Works
5

We found RMW about a year ago when I was looking for a trustworthy company to work on our family vehicles. From a higher-end car to older, used and abused cars that our teenagers drive, I have complete faith in the team and know that we are in great hands. Jerica in the front office is amazing and knowledgeable and always accommodates my scheduling requests. The price is right and I drive away knowing that we are driving safe and well kept vehicles!

Thank you for the kind words Jennifer! Our goal is to make every customer feel like family. We look forward to seeing you in the future.

- Revolution Motor Works
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