Had a great experience at RMW - Met Jerica, Jason and Jorge. From the first phone call I was impressed with Jerica's efficiency and knowledge regarding my Jetta TDI wagon. She was professional and friendly. I haven't had the car very long and had an issue with an error message. Jason checked out the problem, identified the issue and provided a thorough explanation. I was in and out very quickly. As this is my first VW, they gave me some additional information on how to care for the vehicle to keep it optimally running. They were very helpful and it was evident that they really know what they are doing. I've owned many cars over the years and been to multiple mechanics and shops - I was very impressed with them. The waiting room is very clean and welcoming - would be comfortable space to wait. I would highly recommend them and will be coming to them in the future.