06/2019- As a first time customer I was highly impressed. Jerica, Jason and Jorge went above and beyond to gain my confidence. After purchasing a used vehicle they did a complete diagnosis and explained everything to me in detail. They made minor recommendations as the dealers warranty is only 30 days. Jerica the Service Adviser knows her stuff and is no slouch in this line of business. Jason, one of the owners made a point to introduce himself to me and welcome me as a new customer. He also reviewed with me the details regarding my purchase. I feel even more excited owning my used SUV knowing I have their blessings in the decision I made. I grabbed several business cards to share with friends and family; can't say enough about my trip to the "mechanic ". VERY clean waiting area, self service coffee and snacks, children's area and wide screen t.v. Great job RMW! 04/2020- Nothing has changed... same great service! ...even during this unfortunate Pandemic. Jason and staff remain professional, diligent and safe (sanitizing vehicle also). It was touching to get a call the week MD went under quarantine to receive a random call from Jason to check on my family and our well-being. He even offered to get essentials from the store if needed. That is above and beyond customer service!! Will continue use RMW as our family mechanic!!
Wow!!! Karen thank you so much!!! Your feedback is why we continue to provide the best service possible!!! I have shared your kind words with our entire team, and it touched everyone!!! It was my pleasure to reach out to everyone during this unfortunate time and offer our help, other then automotive repair, and rest assured we will continue to do so... pandemic or not. Keep being awesome and thank you again for such a great review!!!
- Revolution Motor Works