CustomerTestimonials

5

The team at RMW is fantastic. They are very knowledgeable, friendly, and fair. They always stay in touch as work is being done and always make us feel like a priority.

Thanks for the five-star rating.

- Revolution Motor Works
5

Shane & the tech are very helpful indeed! Will definitely come back for services here! Highly recommended skilled workers and place is neat!!

Wow!!! Thank you for such an awesome write up and review!!!

- Revolution Motor Works
5

Shane & the tech are very helpful indeed! Will definitely come back for services here! Highly recommended skilled workers and place is neat!!

Wow!!! Thank you for such an awesome write up and review!!!

- Revolution Motor Works
5

Top-level customer service. Genuinely nice and professional. Great clean atmosphere. Clear communication on price and provided updates while I waited and worked on my laptop with their free wifi. Enjoyed a Starbucks coffee pod in the keurig as well. They disinfected the surfaces that they came in contact with and they’re safely practicing social distancing and face masks. You can tell they truly care about their customers. I had the 30k mile service performed on my RAV4 and they replaced my mirror that was knocked off in a traffic incident. Price was right and service was efficient and painless. Thanks for a great service!

5

Always a pleasure to deal with staff. Always helpful and informative on the status of the car.

2

Everyone working here was very nice and professional, but I just checked under my car, after getting an alignment weeks before, and none of my adjustable rear control arms (there's 4) were even hand tight. Definitely not what I expected when paying 1.25 times the price of performance shops I've been to. I'll be waiting the extra couple of days for an appointment at a performance shop from now on.

2

Everyone working here was very nice and professional, but I just checked under my car, after getting an alignment weeks before, and none of my adjustable rear control arms (there's 4) were even hand tight. Definitely not what I expected when paying 1.25 times the price of performance shops I've been to. I'll be waiting the extra couple of days for an appointment at a performance shop from now on.

Mr. S, thank you for taking the time to leave us a review, but more importantly the feedback from your last visit! It is refreshing to hear such nice comments about our front end staff, and how they interacted with you, as we truly take pride in EVERYTHING we do here! Having said that it pains me to read the latter part of your review. It sounds as though we have failed you, by not living up to our expectations of repairs. I would like to invite you back to the shop so that we can: 1. Make it right, you did pay for a custom track-spec alignment, and we would still like to deliver on that. 2. See the vehicle and the adjustable rear control arms, and determine how we made the mistake, and how to avoid that in the future. 3. Apologize to you in person... the internet just doesn't say sorry as a personal interaction does. (Of course, while keeping our distance and wearing face masks... Covid-19) Here at RMW, we believe no one is perfect, and that mistakes can/do/and will happen... it is how you handle that mistake, and how you learn and grow from them. Again thank you so much for taking the time to leave us a review with such good and honest feedback, we look forward to hearing from you in the future!!!

- Revolution Motor Works
5

Great people, super nice, the shop is super friendly and clean as well

4

Very professional and courteous.

5

I bought tires from the Tire Rack. Revolution Motor Works was my recommended installer. It was easy to set up an appointment. They were on time, and did a fantastic job. Update: I’ve had a second vehicle serviced at Revolution Motor Works. It was a major service at the proper interval on a 2016 Mazda CX9. They did a fantastic job, and the car was ready for pick up on time. Their system that they use, sending you a check list of what they found with pictures is great! I highly recommend RMW.

Thank you Dan!!! Hope to see the Audi again soon!

- Revolution Motor Works
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