CustomerTestimonials

5

RMW is fantastic. I am a new customer, I have been here twice already. These guys have a super clean shop, they are very honest, they provide an electronic diagnostic report with photos, something that I have never seen at any other shop. I love that I can communicate with them via text and email. Sometimes during the day I can’t get on the phone so that makes communication much easier. They don’t suggest work that does not need to be done and are ok with you being cost conscious and don’t try to force you into work that you want to delay for another time. I really enjoy working with RMW. It’s a pleasure to take your car in for repairs and know that your getting an honest opinion of what needs to be done and their prices are very fair for the work they are performing. I can’t say enough good things about them, they have a customer for life with me.

Nathan, thank you for taking the time to leave such an awesome review!!! It is wonderful to hear that we provided great customer service, honest recommendations, and convenient means of communication to you, consistently!!! Just as you enjoy working with us, we enjoy working with you and servicing your Volvo and Jaguar. Nathan we are blessed to have a new RMWian, and we look forward to seeing you in the future!!!

- Revolution Motor Works
5

This was my 3rd time using RMW for my Audi repairs. I could take my car to any other repair shop and quite honestly get the repairs done for a little less; however, it is important to me to feel confident in the people, professionalism and work being done on my car. Some things in life you simply cannot sacrifice service to save a buck. With RMW I feel confident that my estimate is honest, no pressure to do any unnecessary repairs, the technicians are knowledgeable and well trained. I was told by another shop that my low oil pressure issue was because I needed a new engine. I only took my car to that shop for a Tune Up which they refused to do once they found the low oil pressure issue. Turns out that wasn't factual. At RMW, I received a full and detailed estimate with an explanation of my priority issues...and again NO PRESSURE to choose one repair over another or any at all. RMW is now my shop of choice for anything my car needs and I will be going back to get the rest of my vehicle issues resolved. Did I mention, they have a complimentary loaner which I had for the entire 8 days they had my car at no extra cost. I highly recommend RMW and won't trust my car to any place else.

Andre, thank you so much for the great review and providing awesome feedback!!! Your words really mean a lot to everyone here, as it really resonates with our core values and who we strive to be everyday... better! It is also very uplifting to hear such wonderful comments from you, specifically regarding our processes, as we have worked very hard over the years trying to accommodate our customers with no pressure sales, detailed digital vehicle inspections, complimentary loaner cars, and the best customer experience in the wooooorld!!! So Andre, thank you again for your continued support over the years, we look forward to seeing you and your Audi in the future!!!

- Revolution Motor Works
4

RMW is definitely customer oriented they have done work on two cars for me 2006 BMW where they did suspension work and it was done perfectly and a 2006 Subaru forester where I had some issues after they did power steering work. After several trips back-and-forth to try and figure out what the continuing problem was I gave up. They reached out to me several weeks later just to follow up and see if I was satisfied I said no and brought the car back to them where they did resolve the situation in a fair manner. I will continue to use them for any future repairs I may need and would recommend their services to my friends and family.

Thank you for trusting us with your 2006 BMW and 2006 Subaru Forester, Jack. The safety and satisfaction of our customers means everything and our team was happy to ensure this. Drive safe!

- Revolution Motor Works
5

These guys are amazing! Every time I come in I get and exceptional customer service and highest quality workmanship. Best service and fair prices for such a high quality jobs. I would definitely recommend RMW to anyone!

Vitaliy you ROCK!!!! Thank you for your continued support over the last couple of years!!! Enjoy the Audi SQ5 brother!!!

- Revolution Motor Works
5

I had the blower motor fan replaced in my car. Excellent customer service, very timely and considerate of my time and needs!

Marylou!!! Thank you so much for taking the time to leave us a review and great feedback!!! I hope your Volvo lasts you another 200K!!!!

- Revolution Motor Works
5

Love this shop. Very professional and a very friendly environment. They always leave you with a very detailed and organized list of what’s wrong with the car, what could use some maintenance down the road, and what is doing just fine. They are upfront about everything and really try to help the customer with getting what they need and for the best cost. 11/10 would recommend.

We love you too Sean!!! Thank you for taking the time to leave us such a wonderful review and great feedback!!!

- Revolution Motor Works
5

Thank you Jose for taking the time to leave a review!!!! Enjoy that smooth ride on your Pilot!!!

- Revolution Motor Works
5

RMW is top notch and I would not hesitate to recommend them to anyone. I am a very particular customer when it comes to my VW and they have always done a great job in the 4+ years I have been going to them. Very knowledgeable and they will go out of their way to explain issues to you with photos. I have taken multiple vehicles there including the family car.

You rock Matt!!! You have been so supportive over the years, and we couldn't appreciate you more!!! Thank you for the awesome review and the kind words and congrats on the twins... They too will appreciate the GTI one day!!!

- Revolution Motor Works
5

Revolution Motor Works has earned my trust. I had pulsating brakes after 15k miles, they replaced the rotors at no charge. I would be shocked to see a dealer do that. Thanks RMW!!

5

My wife's Jeep Wrangler rear defroster did not work. We originally took it to the dealer, they said it worked fine, but did no real analysis to make sure it worked, waisted money there. I took it to RMW and they listened to our concerns and problem, diagnosed the issue, and made sure the defroster actually worked. RMW fixed the issue we brought to them. Thanks !

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