CustomerTestimonials

5

Have been using RMW for several years now and the staff and service are fantastic! Highly recommend to anyone seeking an exceptional experience in automotive service.

5

We were referred to RMW by a friend and are really greatful we found them. Our son had purchased his first car on his own and it developed an oil leak. The staff at RMW performed a thorough inspection and even included pictures in an email with other issues found. They were great at communicating via email and explaining things over the phone so we could decide which route to go and which were the priority issues. We appreciated their upfront and total honesty when we had them fix the oil leak. They basically gave a worst case scenario on a potential cost but clearly explained they wouldn’t know until they investigate further and remove things so they can more clearly see. This is a fair practice for mechanics and they should not be held to exact answers without proper investigation. With that said and upon further investigation of the issue, it was found not to be a worst case scenario, so it did not end up costing as much as it could have. How many other businesses would be that honest? Certainly not any dealerships! Our whole experience from scheduling, communicating with them, having the work completed and even their after hours pick up box, which is fantastic, all made for about as good as an experience as one could have. We highly recommend RMW and will be back for sure.

5

I just like to give a shout out to these guys. I have never seen anything like it when it comes to service. I have been going to these guys for years and they are like magicians they will go out their way to take care of you.. This is my family when it comes to my vehicles. They say a good mechanic is hard to find just go to RMW. Thank you guys. Mr. Lee

5

I found RMW via google and decided to try them after reading their reviews. When trying a new shop it’s always a gamble. It worked out for me or my son rather. My son has a 2011 Audi S5 which the dash became bright with warning lights. I took it to the dealership and the possibles were many with a big ticket amount. They were definitely overselling me. I got a good vibe from the first call. Paid for another diagnostic which Rmw came up with many of the same issues as the dealer. They advised mandatory issues and ones that can wait. The work was somewhat extensive on the engine. It wasn’t cheap but cheaper than the dealer. It took close to 5 days to do the repairs which wasn’t a problem for me. My son drove it one day to the naval academy and back to Beltsville. Next start up it went into limp mode. I towed it back to finksburg. Dropped the key off. They started to diagnose the issues and had to open it back up. Some electrical and engine work needed to be done. Another whole week worth of troubleshooting and repairs. The covered the whole thing under warranty of their previous work. No stress. No arguing. I know that’s a long story but when u find a good shop you find a good shop. I will use them for all my euros from here on out. Shane and the front team were always responsive and answered/returned calls immediately. I know they was happy to see me take that car outta there.

5

I had my truck looked at and a few recommendations were made. I finally took it in and as always the service was great. The team is great and my truck drives great. Thank you guys for taking care of my truck.

5

Brought my vehicle in an hour early and the service team didn’t blink, knock it out in little more than an hour. Truly an excellent example of customer service!!

5

RMW provided the best service iv ever recieved from a shop. I had a nightmare experience at a previous shop, and was told to try RMW by 2 different friends. After dropping my car off with RMW they meticulously diagnosed and repaired my e92 and were honest about which repairs were urgent. I'll be back!

5

Came to RMW after hitting a pothole that caused my car to shake like crazy, they took care of that issue quickly & even topped off fluids that were low without me even having to ask!! I can always be confident that my car will be taken care of, they always go above and beyond what is expected! Thanks again RMW, you all deserve 6 stars!!

Charlie, thank you for your kind words and great rating! We are always happy to help with any of your automotive needs, and are always glad to help you with quality care. Whether it be from pothole season, or other repair or maintenance needs, we hope to see you again in the future!

- Revolution Motor Works
5

Excellent service as always. The team is great at listening to your concerns and will match the level of service provided to your specific needs for your vehicle. I NEVER feel that I’m being subjected to an “upsell.” My vehicle that needed repairs is just a farm utility vehicle that is nearly 20 years old and has nearly 150K miles on it, so the Revolution Team understands that I don’t want to put a ton of money into it. On the other hand, they ALWAYS let me know if there’s a safety issue associated with skipping a particular repair. RMW is truly the auto repair shop of the future, or as I like call it, “auto service & repair 2.0.” They make use of cool, convenient technology to communicate with the customer with ease, BUT the tech never takes the place of honest, personalized service. Highly recommend this business for anything you need for your vehicle, whether it’s a beloved, pampered luxury vehicle, a farm utility SUV like mine, or anything in between. You can’t go wrong here. ☺️ 👏🏼 👏🏼 👏🏼

Suzanne, thank you so much for the great review of our auto repair shop! Our team is proud to have the tools, resources, and knowledge to service both foreign and domestic vehicles, and we appreciate you putting your trust in us to service yours over the years! We look forward to working with you again in the future!

- Revolution Motor Works
5

They did a great job and made sure it was done correctly

Thank you for taking your time to leave us a review Scott! We look forward to seeing you again!

- Revolution Motor Works
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